PLEASE POST YOUR REQUEST IN THE APPROPRIATE THEME CATEGORY. TICKETS POSTED IN OTHER "NON-THEME" CATEGORIES WILL NOT BE PROCESSED AND WILL BE REMOVED.

Before posting, be sure that your WP intallation, the theme and all plugins are up-to-date. Also, be sure that the Wolf WPBakery Page Builder plugin is activated with your theme purchase code in the "Apprearence" > "About the theme" panel > "Licence" tab.

PHP -> 7.4+
WP -> 5.8+

Your Theme -> Latest version
WPBakery Page Builder -> 6.6+
Wolf WPBakery Page Builder Extension -> 3.2+ & Activation with theme purchase code

Thank you!

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General

WordPress General A working version of WordPress must be installed on your server/domain before you can install one of our themes. If you need help installing WordPress, follow the WordPress Codex, or watch the Woo Themes Instructional V ...

About our themes Each of our themes is carefully coded respecting the WordPress coding standards. All themes have been reviewed by the ThemeForest review team to guarantee the highest quality. Our most recent themes share the same code stru ...

Server Requirements To use our WordPress Themes, you must be running WordPress 6.0 or higher, PHP 7.4 or higher version, PHP 8 is recommended (read more) and MySQL 7 or higher version. Our themes have been tested on all major browsers. Be ...

Keep Your WordPress Installation Up To Date Security It is essential to keep your WordPress installation up to date at least for security reasons. WordPress currently powers 23% of all websites in the world. Due to its immense popularity, WordPress is a popular target ...

Low Budget Hosts On some hosts, like GoDaddy, 1&1 and Hostgator basic plan, you can experience issues as Demo Content import failure, endless loading, incomplete page rendering, etc. All these problems are caused by the fact that the base hos ...

Theme Documentations Below you will find a list of documentation for each available theme. Unimate — https://docs.wolfthemes.com/documentation/theme/unimate/Gainlab — https://docs.wolfthemes.com/documentation/theme/gainlab/Clix — https://d ...

Bundled Premium Plugin Activation Most of our themes include premium plugins such as WPBakery Page Builder or Slider revolution.You don't have to activate them and they'll work for you regardless of that. Some plugins may ask for a purchase code for registra ...

Issue with External Connection on some Hosters Some users reported issues with their server reaching external parties (our server) to download the theme demo content, or activate their theme via our API. These issues mainly occur with OVH and GoDaddy entry offers. Whe ...

Recommended WordPress Web Hosting All of our themes require that you have WordPress installed and running on a hosting web account. Selecting your web host is one of the most crucial decisions you will make for your website. It’s essential to choose the rig ...