PLEASE POST YOUR TICKET IN THE APPROPRIATE THEME CATEGORY. TICKETS POSTED IN OTHER "NON-THEME" CATEGORIES CAN NOT BE PROCESSED.
Before posting, ensure your WP installation, the theme, and all plugins are up-to-date: your theme must be in the latest version, with the new Envanto License manager plugin installed, and all recommended plugins must be up-to-date, especially Wolf Core/ Wolf WPBakery Page Builder Extension plugin
- Please post your request in the appropriate theme category.
- Tickets posted in other categories will NOT be answered and will be REMOVED.
- Please be patient after posting a ticket, as we may not be in the same time zone as you.
- We usually reply within a 24hrs time frame on weekdays.
- Tickets are not processed on Sundays.
Thank you!