PLEASE POST YOUR TICKET IN THE APPROPRIATE THEME CATEGORY. TICKETS POSTED IN OTHER "NON-THEME" CATEGORIES CAN NOT BE PROCESSED.
Before posting, ensure your WP installation, the theme, and all plugins are up-to-date: your theme must be in the latest version, with the new Envanto License manager plugin installed, and all recommended plugins must be up-to-date, especially Wolf Core/ Wolf WPBakery Page Builder Extension plugin
Please post your request in the appropriate theme category.
Tickets posted in other categories will NOT be answered and will be REMOVED.
Please be patient after posting a ticket, as we may not be in the same time zone as you.
We usually reply within a 24hrs time frame on weekdays.