On some hosts, like GoDaddy, 1&1 and Hostgator basic plan, you can experience issues as Demo Content import failure, endless loading, incomplete page rendering, etc. All these problems are caused by the fact that the base host plan of these hosts doesn’t meet the minimum Server Requirements to work with a modern WordPress themes. For example, the Memory Limit of these hosts is too low, approximately 40MB. In the official WordPress documentation is suggested at least to use 96MB, even if 64MB are sufficient to run one of our Themes smoothly.
We are sorry for the inconvenience but it really is out the scope of our support and something that is isolated to a low-performance host.
How to increase the limits
Most of the problems are caused by the WP Memory Limit. The WP Memory Limit is the maximum amount of memory (RAM) that your site can use at one time. When you reach your Memory Limit, you’ll encounter a fatal error. Several things consume memory, such as WordPress itself, the theme you’re using, and the plugins installed on your site. Basically, the more content and features you add to your site, the bigger your memory limit has to be.
You can increase/set any PHP parameter with GoDaddy create a new file named php5.ini (if you already have php5.ini edit the file) and add this line to that file. Wait a few minutes to take affect:
upload_max_filesize = 48M post_max_size = 48M memory_limit = 128M max_execution_time = 600 max_input_vars = 10000 max_input_time = 400
Note that this take action if your hosting plan permits to increase values, please note that sometimes the host limit you and even if you update these values the modification does not take action. They are very strict with their memory limit and one of the few hosts that have such a low limit which causes this problem. In case please contact GoDaddy to increase the PHP memory limit.
- Follow the tutorial.
Consideration
GoDaddy support team are not always the smartest or going to show you how to do something without trying to up-sell you to a higher price plan. But you must still know that you get what you pay for a hosting service if you are paying an $0.99 cents a month for hosting you probably won’t be able to run a WordPress site with the latest technology. For instance the GoDaddy Ultimate Plan (Unlimited Everything) currently $7.49 per month, can handle about 1 decked out WordPress site with a good theme and plugins. Add more sites then you will need to buy more resources, that is just how it works.